📞 We're Here to Help
Let's Plan Your
Perfect Trip Together
Whether you have a question, need a custom itinerary, or just want travel inspiration — our expert team is ready to help you.
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Call Us
+233 XX XXX XXXX
Email Us
info@kratispremium.com
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Business Hours
Mon–Sat · 8AM–6PM
📩 Send Us a Message
We reply within 2 hours during business hours — guaranteed.
What can we help you with?
❓ FAQs
Frequently Asked Questions
Quick answers to the questions we get asked most often.
Simply browse our Tours or Flights pages, select your preferred option, and click Book Now. You'll be guided through a simple 4-step process. Booking takes less than 5 minutes.
Yes, all payments are processed via Paystack with 256-bit SSL encryption. We never store your card details. We also accept MTN Mobile Money, Vodafone Cash, and bank transfers.
Yes! Cancellations within 24 hours of booking receive a full refund. After that, our standard cancellation policy applies depending on the service. See our Terms page for details.
Absolutely. We specialise in group bookings for 10+ travelers. Contact us directly for custom group packages with preferential rates.
Our team responds to all enquiries within 2 hours during business hours (Mon–Sat, 8AM–6PM GMT). For urgent matters, please call or WhatsApp us directly.
Yes! Our main office is in Accra, Ghana. Visit us at our office address Monday to Saturday, 8AM to 6PM. Walk-ins are welcome.